Privacy Policy
Last Updated: June 2026
1. Introduction
MASB Construction & Remodeling LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website masbconstruction.com.
2. Information We Collect
We collect information that you provide directly to us and information automatically collected when you use our website:
- Personal Information: Name, email address, phone number, and any other information you provide through contact forms.
- Usage Data: IP address (anonymized), browser type, operating system, pages viewed, time spent on pages, and referral sources.
- Cookies and Tracking: We use cookies and similar technologies only after you provide explicit consent.
3. How We Use Your Information
- To respond to your inquiries and provide customer service
- To improve our website and services
- To analyze website usage and performance (only with consent)
- To comply with legal obligations
SMS/Text Message Communications
When you provide your phone number and consent to receive text messages from MASB Construction & Remodeling LLC, we may send you SMS messages regarding:
- Responses to your inquiries and estimate requests
- Project scheduling and appointment reminders
- Project updates and status notifications
- Customer service communications
Message Frequency: Message frequency varies based on your project needs and interactions with us.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
Help: For assistance with SMS messages, reply HELP to any message or contact us at (405) 361-4293 or marco@masbconstruction.com.
Carriers Supported: SMS messaging is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others.
4. SMS Privacy & Data Sharing
We are committed to protecting your privacy when it comes to SMS communications:
- No Sale of Phone Numbers: We do not sell, rent, or trade your phone number to any third parties for marketing or any other purposes.
- No Third-Party Sharing for Marketing: Your phone number will not be shared with third parties for their marketing purposes.
- Limited Sharing: We may share your phone number only with service providers who assist us in delivering SMS messages (such as Twilio), and these providers are contractually obligated to protect your information and use it only for the purpose of providing services to us.
- Customer Communication Only: Phone numbers collected through our SMS opt-in are used exclusively for direct customer communication related to your project inquiries, estimates, scheduling, and updates.
5. Third-Party Services
We use the following third-party services (only after you accept cookies):
- Supabase: For analytics, consent storage, and database management
- Google Analytics 4: For website analytics with IP anonymization enabled
- Meta Pixel (Facebook Pixel): For marketing analytics and conversions
- Twilio: For SMS/text message delivery services
6. Your Rights (CCPA/CPRA - California Residents)
If you are a California resident, you have the right to:
- Access: Request access to the personal information we have collected about you
- Deletion: Request deletion of your personal information
- Do Not Sell: Opt-out of the "sale" of your personal information (we do not sell data)
- Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, contact us at: marco@masbconstruction.com
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure data storage in U.S. regions, and IP anonymization.
8. Data Retention
- Page views and session data: Deleted after 12 months
- Cookie consent and event data: Deleted after 24 months
- Contact form submissions: Retained as long as necessary to fulfill the purpose
- SMS consent records: Retained for compliance purposes
9. Children's Privacy (COPPA)
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Your continued use of the website after changes constitutes acceptance.
11. Tecnología e Infraestructura
La infraestructura digital, arquitectura de sistemas y desarrollo tecnológico de esta plataforma fueron diseñados y desarrollados por LoGa AI Systems.
12. Contact Us
For questions about this Privacy Policy, SMS communications, or to exercise your privacy rights, contact us at:
Email: marco@masbconstruction.com
Phone: (405) 361-4293
Business: MASB Construction & Remodeling LLC